Privacy Policy - Terms Of Service

Frequently Asked Questions

1. What is it?

What is Ghostbusters VR?

Ghostbusters VR allows you to walk in and explore the iconic Ghostbusters firehouse, then hunt and capture a ghost! Use your smartphone and VR viewer to immerse yourself and feel the ectoplasm or launch 360 mode to find Slimer and explore the Ecto-1 without a VR viewer.

How do I create an account?

You can register an account by entering a valid code into the website or if you are using an Android device register using the Ghostbusters VR app.

I forgot my password. What do I do?

Should you forget your password please select “Forgot Password” then enter your email address. Ghostbusters VR will send you an email with a temporary password.

Where can I find my voucher code?

If you are eligible for this promotion, you will receive an exclusive voucher code from specially marked products.

2. What do I get?

What can I do with the app?

Promotions offers will vary. See the terms and conditions of your promotion to see what you are eligible to receive.

Do I need a VR viewer to enjoy this?

No, you can experience the full story using the 360 mode. There is no difference in content other than the view.

Can I enjoy this on my other devices?

Yes, you can view the experience on your television if you cast it to your TV.

3. What do I do?

Once you have entered your voucher code and signed in to Ghostbusters VR, launch the experience by selecting Start Experience. Once you're in follow the simple directions and guidance from a unexpected friendly character!

How do I exit the Ghostbusters VR experience?

Tap and hold the back button located on the upper left corner to exit.

4. Information

What personal data is collected during login?

The only data captured during log in, is your email address, password and age. No data will be shared with third parties without your permission.

5. Troubleshooting:

Do I need an Internet connection to watch my content?

You will need an Internet connection to use any feature that requires stream or download.

6. Contact Us

Still having trouble? Please email us at and we will get back to you as quickly as possible.